Tag: chain

September 19, 2024

The CX Value Chain – Linking Customer Experience to Business Outcomes

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Free Download The CX Value Chain – Linking Customer Experience to Business Outcomes
Released 9/2024
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner + Intermediate | Genre: eLearning | Language: English + srt | Duration: 46m | Size: 127 MB
A strong customer experience (CX) strategy can provide a distinct competitive advantage in today’s business landscape. In this course, Jeannie Walters shows how understanding and managing your customers’ interactions with your brand to create positive experiences at every touchpoint can help your organization excel and outpace the competition. Learn how to create a compelling business case for CX, expand CX value, and implement and expand CX for long-term value. Join Jeannie in this course to see how you can leverage customer experience management into higher customer loyalty, increased sales, and stronger brand reputation.

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September 16, 2024

Supply Chain Finance Mechanisms, Risk Analytics, and Technology

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Free Download Supply Chain Finance: Mechanisms, Risk Analytics, and Technology by Gangshu Cai
English | PDF EPUB (True) | 2024 | 537 Pages | ISBN : 3031561244 | 56.8 MB
As global supply chains become more complex, the need for expertise in their financial aspects grows. This book aims to equip students and professionals with the knowledge to navigate these complexities, ensuring efficient and resilient financial supply chain operations. It provides an in-depth exploration into the intricate and constantly evolving realm of supply chain finance. By merging key concepts, major mechanisms, hands-on risk analytics, and the latest technology trends, this book offers a seamless and comprehensive examination of the topic, grounded in the author’s twenty years of academic research and hands-on experience.

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September 16, 2024

Principles of Supply Chain Management and Their Implications

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Free Download Principles of Supply Chain Management and Their Implications by Jack Muckstadt
English | PDF EPUB (True) | 2024 | 277 Pages | ISBN : 3031661117 | 39 MB
The text begins with a discussion of the basic principles of supply chain management and some attributes of certain industries. The remainder of the text is devoted to developing and applying mathematical concepts needed to address the many issues associated with managing supply chains and, in particular, uncertainty, in a variety of real world settings. In particular, the final chapter is devoted to the design and operation of a vaccine distribution system during a pandemic along with a critique of the way the system used in the United States performed.

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September 16, 2024

The Logistics and Supply Chain Toolkit Over 100 Tools for Transport, Warehousing and Inventory Management

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Free Download The Logistics and Supply Chain Toolkit: Over 100 Tools for Transport, Warehousing and Inventory Management by Gwynne Richards, Susan Grinsted
English | March 26, 2024 | ISBN: 1398613398 | 464 pages | MOBI | 15 Mb
The Logistics and Supply Chain Toolkit provides practical tools and ideas to optimize the management of logistics and supply chain processes.

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September 15, 2024

Global Supply Chain and Operations Management A Decision-Oriented Introduction to the Creation of Value Ed 3

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Free Download Dmitry Ivanov, "Global Supply Chain and Operations Management: A Decision-Oriented Introduction to the Creation of Value Ed 3"
English | ISBN: 3030723305 | 2021 | 704 pages | PDF | 44 MB
The third edition of this textbook comprehensively discusses global supply chain and operations management (SCOM), combining value creation networks and interacting processes. It focuses on operational roles within networks and presents the quantitative and organizational methods needed to plan and control the material, information, and financial flows in supply chains. Each chapter begins with an introductory case study, while numerous examples from various industries and services help to illustrate the key concepts. The book explains how to design operations and supply networks and how to incorporate suppliers and customers. It examines how to balance supply and demand, a core aspect of tactical planning, before turning to the allocation of resources to meet customer needs. In addition, the book presents state-of-the-art research reflecting the lessons learned from the COVID-19 pandemic, and emerging, fast-paced developments in the digitalization of supply chain and operations management.

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