Tag: Exceptional

June 22, 2024

Delivering Exceptional Live Chat Support Drive Results and Loyalty

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Free Download Delivering Exceptional Live Chat Support Drive Results and Loyalty
Released 6/2024
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 43m | Size: 135 MB
What’s the best way to deliver truly exceptional live chat support? In this course, customer service expert Myra Golden shares best practices to help prepare you as a contact center agent to navigate the live chat support channel with professional aplomb. Discover techniques for building rapport through friendly language, quickly diagnosing issues and solving problems, delivering disappointing news with empathy, addressing tensions and handling difficult customers, and guiding chat interactions to productive resolutions-even when you can’t give the customer what they want. By the end of this course, you’ll be ready to apply your chat support excellence with any type of customer.

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January 4, 2024

Exceptional C++

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Free Download Exceptional C++: Mastering Error Handling and Robust Programming: Exception Handling in C++: A Definitive Guide for Resilient Programming
by success kpk
English | December 23, 2023 | ISBN: N/A | ASIN: B0CQW9PF9H | 250 pages | PDF | 35 Mb

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December 25, 2023

Power Skills That Lead to Exceptional Performance

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Free Download Power Skills That Lead to Exceptional Performance
English | 2024 | ISBN: 1637424981 | 268 Pages | EPUB | 2 MB
But this book does far more. It describes Power Skills that, if taught and nurtured to all employees of an organization or company, will result in the organization continuously and holistically evolving. Adopting these Power Skills can lead to exceptional performance both for individuals and for their organizations.

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