Tag: Loyalty

Irrational Loyalty Building a Brand That Thrives in Turbulent Times


Free Download Deb Gabor, "Irrational Loyalty: Building a Brand That Thrives in Turbulent Times"
English | ISBN: 1544513623 | 2019 | 170 pages | EPUB | 1359 KB
Eventually, every organization faces a serious branding disaster. Think of United Airlines, Wells Fargo, Uber, and other companies whose tribulations made front page news. Poor business decisions, corrupt cultures, or just plain bad luck can lead to major PR meltdowns, sending once-loyal consumers fleeing in droves. But there’s a right way to handle controversy and come out stronger on the other side.Using recent high-profile brand implosions as prime examples, Deb Gabor demonstrates how top companies that break their promises inevitably suffer, and she explores the routes the more agile ones have taken to full recovery after letting their customers down. One of the world’s premier branding experts, Gabor provides invaluable insights that will help your own enterprise build positive brand equity, good will, and the "irrational loyalty" that will support your brand long-term through the best and worst of times.This is your essential guide to building Irrational Loyalty.

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Building Loyalty Strategies for Small Business Success


Free Download Building Loyalty: Strategies for Small Business Success by bright days
English | October 7, 2024 | ISBN: N/A | ASIN: B0DJQ2TSZR | 93 pages | EPUB | 1.11 Mb
Customer loyalty is a cornerstone of sustainable success for small businesses. In an increasingly competitive marketplace, retaining existing customers often proves more profitable than acquiring new ones. Loyal customers not only provide consistent revenue but also contribute to a business’s reputation through positive word-of-mouth referrals. This organic growth is invaluable, especially for small businesses that rely heavily on community support. Building loyalty requires a strategic approach that encompasses personalized customer experiences, effective feedback systems, and community engagement.

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The Silent Struggle Loyalty, Honesty, and the Dynamics of Friendship


Free Download The Silent Struggle: Loyalty, Honesty, and the Dynamics of Friendship by bright days
English | November 8, 2024 | ISBN: N/A | ASIN: B0DMJNTF2G | 91 pages | EPUB | 0.85 Mb
Loyalty in friendships is a complex and multifaceted concept that often hinges on the delicate balance between emotional support and the need for honesty. At its core, loyalty is characterized by a commitment to stand by a friend in times of need, to defend them, and to prioritize their well-being above other considerations. However, this commitment can sometimes lead to situations where friends may feel compelled to withhold truths that could be hurtful or damaging. This tension raises critical questions about whether loyalty should take precedence over honesty and how friends can navigate these conflicting demands.

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Flexible Authoritarianism Cultivating Ambition and Loyalty in Russia


Free Download Flexible Authoritarianism: Cultivating Ambition and Loyalty in Russia (Oxford Studies in Culture and Politics) by Anna Schwenck
English | December 19, 2023 | ISBN: 019775158X, 0197751598 | True PDF | 334 pages | 19.3 MB
Flexible Authoritarianism challenges the idea that the transnational rise of authoritarianism is a backlash against economic globalization and neoliberal capitalism. Flexible authoritarianism-a form of government that simultaneously incentivizes a can-do spirit and suppresses dissent-reflects the resonance between authoritarian and neoliberal ideologies in today’s comeback of strongman rule. The book conveys the look and feel of flexible authoritarianism in Russia through the eyes of up-and-coming youth.

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Organized Loyalty A New State Ideology for China as a Global Power (Politics and Development of Contemporary China)


Free Download Organized Loyalty: A New State Ideology for China as a Global Power (Politics and Development of Contemporary China) by Johan Lagerkvist
English | August 22, 2023 | ISBN: 3031400364 | 123 pages | MOBI | 0.51 Mb
This book analyses the ideology that China’s leader Xi Jinping has crafted during his decade in power. China’s political system and domestic and foreign policies have, between 2012 and 2022, become more defined by the political thought of Xi Jinping, the most powerful leader of the Chinese Communist Party since the time of Mao Zedong. Today, Xi’s China is embroiled in superpower rivalry with the United States and its allies. Therefore, ongoing ideological transformation in the People’s Republic is destined to have global repercussions. Yet surprisingly, the ideological mission of Xi Jinping is poorly understood. Based on analysis of Xi Jinping’s collected speeches, the book argues that China’s new state ideology is constructed around the three key concepts of loyalty, discipline, and greatness. Xi’s mission is about ideological re-orientation and re-activation, as well as organizational innovation, seeking to frame China’s "national self" as a collective unit under one political banner and one leader. However, despite the monumental Party-state effort to boost the new ideology and state-scripted "moral careers", the book contends that Xi Jinping cannot take for granted that political and patriotic loyalty will forever trump the formation of "disloyal moral careers" in society.

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The Virtue of Loyalty


Free Download Troy Jollimore, "The Virtue of Loyalty "
English | ISBN: 0197612652 | 2024 | 296 pages | PDF | 12 MB
Loyalty is a highly contested virtue. One the one hand, some have wondered whether it is really a virtue at all. On the other, we might doubt whether a person who was not loyal to anything could be said to have a defined moral character. Loyalty is so fundamental to so many of our relationships and commitments that it is hard to imagine a world without it. Because it structures our lives by setting horizons and limits within which we make choices and conduct our affairs, it is difficult to appreciate how significant, profound, and pervasive its influence is. That said, loyalty is a particularly salient moral concept in the public sphere, where demands for loyalty of various sorts, not to mention accusations of disloyalty, often inspire fervently passionate responses. Although loyalty invites moral objections and poses philosophical puzzles, it is undeniably held in high regard and viewed with great significance by many people. This volume presents ten new academic essays on the topic of loyalty considered as a virtue, written by scholars in philosophy, law, religious studies, empirical psychology, and child development, and approached from a diverse array of backgrounds and perspectives.

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Devoted 38 Extraordinary Tales of Love, Loyalty, and Life With Dogs


Free Download Devoted: 38 Extraordinary Tales of Love, Loyalty, and Life With Dogs By Rebecca Ascher-Walsh
2013 | 160 Pages | ISBN: 1426211589 | EPUB | 19 MB
Unlikely FriendshipsmeetsMarley and Me. In this heartwarming gift book, author Rebecca Ascher-Walsh presents a collection of inspiring dog stories and touching photos–dogs who comfort veterans, dogs who learn to surf, dogs who detect cancer, and dogs who save the day: Each one is devoted. These 38 uplifting dog stories showcase the most amazing dog rescues, accomplishments, and abilities that fascinate us and touch our hearts.

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Increase Customer Loyalty by Doing Agent Experience (AX) Right


Free Download Increase Customer Loyalty by Doing Agent Experience (AX) Right
Released 2/2024
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 47m | Size: 128 MB
In this course, customer service expert Stacy Sherman shows you how to foster strong agent experience (AX) so that your agents can deliver value and engender customer loyalty. Learn how to identify challenges that impact agent effectiveness. Explore hiring strategies for contact center agents, as well as building positive relationships with your agents from day one. Find out how to elevate agent performance through intentional training and development and learn how to prepare contact center agents for future leadership. This course equips you with a blueprint to connect agent experience to customer experience, so that you’re focused on doing right by your teams and your customers.

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