Tag: Managing

Managing Change in Healthcare Using Action Research


Free Download Paul Parkin, "Managing Change in Healthcare: Using Action Research"
English | ISBN: 1412922593 | 2009 | 248 pages | EPUB | 1268 KB
The management of change in the context of new policy directives and agendas is a critical issue for healthcare practitioners. All professionals – not just managers – need to develop and implement new services designed to bring patients into the centre of healthcare delivery. This book looks at the leadership, interpersonal, and management skills needed to manage such change effectively within multi-professional healthcare settings.

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A Guide to Planning and Managing Open Innovative Ecosystems


Free Download Dr João Leitão, "A Guide to Planning and Managing Open Innovative Ecosystems"
English | ISBN: 178973410X | 2020 | 200 pages | EPUB | 8 MB
Digital technology in the form of big data and data analytics is transforming the global economy. This book is the first to take an open innovation perspective to the study and practice of ecosystems, providing a novel way of understanding the impact data has on the way entrepreneurial firms develop. Governments are emphasising the use of open innovation ecosystems due to increased levels of digitalization in the global economy. This enables information and knowledge to be disseminated in a way that enables entrepreneurial projects to develop.

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Managing Customer Experiences in an Omnichannel World Melody of Online and Offline Environments in the Customer Journey


Free Download Taşkın Dirsehan, "Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey"
English | ISBN: 1800433891 | 2020 | 344 pages | EPUB | 4 MB
In a typical day, a customer’s journey moves from a physical to a digital environment multiple times, to successfully and effectively manage a customer’s experience organizations need to integrate both these environments in an omnichannel way.

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EuroDiversity A Business Guide to Managing Difference


Free Download George F. Simons, "EuroDiversity: A Business Guide to Managing Difference"
English | ISBN: 1138436003 | 2017 | 384 pages | EPUB | 12 MB
How has cultural diversity affected the business climate of the growing European Union? What are European institutions and enterprises doing to manage it? In ‘EuroDiversity,’ Dr. Simons gathers issue-centered perspectives on how Europe’s entwined past, present, and future have made it the most strikingly diverse part of the world and what this means for doing business there. ‘EuroDiversity’ provides: Insights into Europe’s cultural challenges of globalization, diversity dilemmas, and opportunities Case studies, best practices, and resources for finding the common ground and developing the competence needed to succeed ‘EuroDiversity’ addresses how cultural diversity affects the business climate of the growing European Union and describes what European institutions and successful organizations are doing to manage it. The book’s multinational team of authors gives us issue-centered perspectives on how Europe’s entwined past, present and future have made it the most strikingly diverse part of the world and what this means for doing business there. They address Europe’s cultural challenges of globalization and provide abundant insights into diversity dilemmas and opportunities. They point to the best practices and resources that will assist both European enterprises and those actively present in or trading with Europe to find the cultural common ground and competence they need to succeed.Contributors: Arjen Bos, Marie-Th’se Claes, Ph.D., Elena A. A. Garcea, Ph.D., Nigel Holden, Ph.D., Michael Stuber

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Managing Organizational Change


Free Download Fred Fallik, "Managing Organizational Change "
English | ISBN: 0415823269 | 2013 | 174 pages | PDF | 4 MB
The United States Internal Revenue Service introduced a multi-million dollar program to automate its operations in the early 1980s. This book describes a multidisciplinary study of the experiences of several thousand users in this program, based primarily on questionnaires, observation and interviews. The case study gives valuable guidance to managers and their consultants involved in planning introduction of new office technology, as well as providing more academic insights into aspects of human behaviour under changing working conditions.

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Methodologies for Developing and Managing Emerging Technology Based Information Systems Information Systems Methodologies 1998


Free Download Methodologies for Developing and Managing Emerging Technology Based Information Systems: Information Systems Methodologies 1998, Sixth International Conference on Information Systems Methodologies By Frances Bell, Robert C. Davis (auth.), Trevor Wood-Harper PhD, MBCS, MA, Nimal Jayaratna PhD, MSc, MBCS, MIFIP, Bob Wood MSc, BSc, MPhil (eds.)
1999 | 404 Pages | ISBN: 1852330791 | PDF | 16 MB
This volume contains the proceedings of the 6th International Conference of the BCS Specialist Group on Information Systems Methodologies. The conference brought together papers on methodology issues related to the development and management of emerging technology based information systems. As usual there was a good range of papers addressing the ‘soft’ and ‘hard’ aspects of IS development and management. Methodologies for Developing andManaging Emerging Technology-based Information Systems will be of interest to practitioners who are engaged in systems development and modifying or aligning existing methodologies to practice.

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