Tag: Omnichannel

Managing Customer Experiences in an Omnichannel World Melody of Online and Offline Environments in the Customer Journey


Free Download Taşkın Dirsehan, "Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey"
English | ISBN: 1800433891 | 2020 | 344 pages | EPUB | 4 MB
In a typical day, a customer’s journey moves from a physical to a digital environment multiple times, to successfully and effectively manage a customer’s experience organizations need to integrate both these environments in an omnichannel way.

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Omnichannel Retail How to Build Winning Stores in a Digital World


Free Download Omnichannel Retail: How to Build Winning Stores in a Digital World by Tim Mason, Sarah Jarvis
English | September 26, 2023 | ISBN: 139861274X | 256 pages | MOBI | 3.36 Mb
The retail industry is under significant pressure. Not only are retailers grappling with rising costs, but they are trying to keep up with rapidly changing consumer behaviours, technological advancements and ever-increasing competition.

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Omnichannel Retail How to Build Winning Stores in a Digital World, 2nd Edition


Free Download Omnichannel Retail
by Mason, Tim;Jarvis, Sarah;

English | 2023 | ISBN: 139861274X | 257 pages | True PDF EPUB | 13.79 MB
The retail industry is under significant pressure. Not only are retailers grappling with rising costs, but they are trying to keep up with rapidly changing consumer behaviours, technological advancements and ever-increasing competition.

(more…)