Free Download Empire Cruise: The Special Service Squadron, 1923-24 by Daniel Knowles
English | October 17, 2024 | ISBN: 1781558981 | 320 pages | PDF | 33 Mb
In 1923, the Royal Navy’s Special Service Squadron embarked on a ten-month empire tour to strengthen ties and assert British naval power.

Free Download Service Design, Creativity, and Innovation in Healthcare: Challenges, Insights, Solutions by Mario A. Pfannstiel, Christopher Kueh, Gabriele Palozzi
English | PDF EPUB (True) | 2024 | 552 Pages | ISBN : 3031657659 | 85.8 MB
In this meticulously curated anthology, exploring the dynamic intersections of creativity, design, and innovation within the healthcare landscape, esteemed experts present novel service design solutions. Engaging with pressing challenges, exchanging insights, and unveiling pioneering approaches, contributors navigate the complexities of healthcare delivery with finesse and foresight. With a multidisciplinary lens, this collection serves as a nexus between theory and practice, offering profound reflections and actionable strategies aimed at elevating patient-centered care. Catering to healthcare professionals, scholars, and policymakers alike, this anthology is poised to catalyze substantive change in the healthcare milieu. Whether exploring the integration of state-of-the-art methodologies or reconceptualizing conventional healthcare paradigms, this collection underscores the paramount importance of creativity, design, and innovation in shaping the trajectory of healthcare delivery.

Free Download Inter-Service Communication with Go: Mastering protocols, queues, and event-driven architectures in Go (English Edition) by Dušan Stojanović
English | April 16, 2024 | ISBN: 9355517289 | 194 pages | MOBI | 1.71 Mb
Communication is simple if you know the right way

Free Download Dial-A-Ride Problems in Transportation Service
English | 2024 | ISBN: 3031663454 | 216 Pages | PDF EPUB (True) | 19 MB
Although the dial-a-ride problem currently plays a crucial role in providing transportation services to specific demographics such as the elderly, those with serious illnesses, or individuals with limited mobility due to disabilities, its potential impact on the overall mobility of the population remains underexplored. Surprisingly, the focus is often narrow, leaving potentials untapped and negatively impacting service providers’ profitability. This book proposes several solutions, including strategies for increasing revenue, offering supplementary services, and fostering collaboration. Further, it presents ideas and approaches that address the corresponding problems using operations research methods. The proposals presented here can be used not only to enhance the economic viability of dial-a-ride systems but also boost their impact and visibility. As such, the book shares fundamental insights into solving the dial-a-ride problem and anticipates future trends, leading the way to new frontiers of research.

Free Download Service Orientation in Holonic and Multi Agent Manufacturing and Robotics By Juan M. Novas, Jan Van Belle, Bart Saint Germain, Paul Valckenaers (auth.), Theodor Borangiu, Andre Thomas, Damien Trentesaux (eds.)
2013 | 398 Pages | ISBN: 3642358519 | PDF | 24 MB
The book covers four research domains representing a trend for modern manufacturing control: Holonic and Multi-agent technologies for industrial systems; Intelligent Product and Product-driven Automation; Service Orientation of Enterprise’s strategic and technical processes; and Distributed Intelligent Automation Systems. These evolution lines have in common concepts related to service orientation derived from the Service Oriented Architecture (SOA) paradigm. The service-oriented multi-agent systems approach discussed in the book is characterized by the use of a set of distributed autonomous and cooperative agents, embedded in smart components that use the SOA principles, being oriented by offer and request of services, in order to fulfil production systems and value chain goals.A new integrated vision combining emergent technologies is offered, to create control structures with distributed intelligence supporting the vertical and horizontal enterprise integration and running in truly distributed and global working environments. The service value creation model at enterprise level consists into using Service Component Architectures for business process applications, based on entities which handle services. In this componentization view, a service is a piece of software encapsulating the business/control logic or resource functionality of an entity that exhibits an individual competence and responds to a specific request to fulfil a local (product) or global (batch) objective.The service value creation model at enterprise level consists into using Service Component Architectures for business process applications, based on entities which handle services. In this componentization view, a service is a piece of software encapsulating the business/control logic or resource functionality of an entity that exhibits an individual competence and responds to a specific request to fulfil a local (product) or global (batch) objective.

Free Download Running a Successful Live Service Game by Sergei Vasiuk
English | December 3, 2024 | ISBN: 103271820X | 246 pages | PDF | 36 Mb
This book unveils the secrets of extraordinarily successful games and hands you a smarter way to create exceptional engagement and convert it into revenue. It teaches you detailed LiveOps techniques that show you how to keep your game appealing through engaging events, personalized experiences, and smart monetization.

Free Download Implementing Linkerd Service Mesh: Add Observability, Load Balancing, Micro Proxies, Traffic Split and Multi-Cluster Communication to Kubernetes by Kimiko Lee
English | January 24, 2024 | ISBN: 8119177444 | 156 pages | EPUB | 0.19 Mb
This capsule book is designed to provide DevOps teams, Networking Professionals, and Cloud Enthusiasts with the practical knowledge and skills required to set up and operate a robust service mesh with Linkerd. The book begins by demystifying the concept of service meshes, building a solid basis with an analysis of their evolution, key concepts, and the issues they face in modern cloud-native systems. It digs into Linkerd’s architecture, explaining its components, features, and the seamless orchestration of microservices communication that it enables. As readers progress through the chapters, they are taken step by step through the installation and configuration of Linkerd. The book focuses on actual implementation, guiding readers through imperative and declarative methods to ensure a complete comprehension of the setup process.

Free Download Udemy – Artificial Intelligence In Customer Service

Published: 12/2024
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 55m | Size: 1.21 GB
Ways to use artificial intelligence in customer service, Ways customer service automation boost customer satisfaction

Free Download Customer Service Strategies For Excellence And Innovation

Published: 12/2024
MP4 | Video: h264, 1920×1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 640.58 MB | Duration: 4h 25m
Deliver exceptional customer experiences, exceed expectations, and build lasting relationships with customers.

Free Download The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers by Ross Smith, Mayte Cubino, Emily McKeon
English | July 12, 2024 | ISBN: 0138286507 | 544 pages | MOBI | 5.96 Mb
In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences. This book is designed to equip you with the knowledge and confidence to embrace the AI revolution and integrate the technology, such as large language models (LLMs), machine learning, predictive analytics, and gamified learning, into the customer experience. Start your journey toward leveraging this technology effectively to optimize organizational productivity.