Tag: Woo

Free Download Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight by Thomas A. Stewart, Mike Chamberlain, Patricia O’Connell
English | November 29, 2018 | ISBN: B01MQFIU37 | 8 hours and 44 minutes | MP3 128 Kbps | 480 Mb
Woo, Wow, and Win reveals the importance of designing your company around service and offers clear, practical strategies based on the idea that the design of services is markedly different from manufacturing. Best-selling authors and business experts Thomas A. Stewart and Patricia O’Connell contend that most companies, both digital and brick-and-mortar, B2B or B2C, are not designed for service – to provide an experience that matches a customer’s expectations with every interaction and serves the company’s needs. When customers have more choices than ever before, study after study reveals that it’s the experience that makes the difference. To provide great experiences that keep customers coming back, businesses must design their services with as much care as their products. Innovative yet grounded in real-world examples, Woo, Wow, and Win is the key strategy for winning customers – and keeping them.
Woo, Wow, and Win reveals the importance of designing your company around service and offers clear, practical strategies based on the idea that the design of services is markedly different from manufacturing. Best-selling authors and business experts Thomas A. Stewart and Patricia O’Connell contend that most companies, both digital and brick-and-mortar, B2B or B2C, are not designed for service – to provide an experience that matches a customer’s expectations with every interaction and serves the company’s needs. When customers have more choices than ever before, study after study reveals that it’s the experience that makes the difference. To provide great experiences that keep customers coming back, businesses must design their services with as much care as their products. Innovative yet grounded in real-world examples, Woo, Wow, and Win is the key strategy for winning customers – and keeping them.
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Free Download The Art of Woo: Using Strategic Persuasion to Sell Your Ideas by G. Richard Shell, Mario Moussa, Alan Sklar
English | November 12, 2007 | ISBN: B000Z7FI3M | 10 hours and 19 minutes | MP3 128 Kbps | 567 Mb
Your projects, programs, and career turn on the difference between "no" and "yes". Yet selling ideas, especially the kinds of ideas that make organizations work, is a skill shrouded in mystery. Part emotional intelligence, part politics, part rhetoric, and part psychology, selling ideas is not like tricking someone out of his money. It’s about helping others to see things your way: engaging their minds and imaginations.
Charles Lindbergh, for example, needed woo to assemble backers for his famous flight. Nelson Mandela also used it to lead a revolution in South Africa. In any context, woo is two parts art and one part science.
In The Art of Woo, Professors G. Richard Shell and Mario Moussa offer a self-assessment to determine which persuasion role fits you best and how to make the most of your natural strengths. They also share vivid stories from their experiences advising thousands of leaders and stories about famous people like John D. Rockefeller, Andrew Carnegie, Andy Grove, and Bono.

Free Download Fran Manushkin, "The Best Baker (Katie Woo’s Neighborhood)"
English | 2020 | ISBN: 1515858731, 1515848132 | EPUB | pages: 25 | 5.0 mb
Katie and her friend Haley are bragging about being good bakers. Their moms don’t quite agree. Haley’s uncle owns the Happy Cakes bakery and is willing to teach the girls what it takes to be a great baker. Will Katie and Haley become the best bakers and impress their moms? Katie loves her community and that love is shown in Katie Woo’s Neighborhood, an early chapter book series by author Fran Manushkin.

Free Download Fran Manushkin, Laura Zarrin, "Katie’s Vet Loves Pets (Katie Woo’s Neighborhood)"
English | 2020 | ISBN: 1515858766, 1515848167 | EPUB | pages: 24 | 4.9 mb
When Katie finds a sick kitten, she simply must help! She asks Dad to take the kitty for a trip to Dr. Wong’s vet clinic. Dr. Wong helps animals of all shapes and sizes, from parrots that won’t talk to iguanas that won’t eat. Can he help the stray kitty too? Katie loves her community and that love is shown in Katie Woo’s Neighborhood, an early chapter book series by author Fran Manushkin.

Free Download Tammie Lyon, "Katie Saves Thanksgiving (Katie Woo)"
English | 2010 | ISBN: 1404863672, 1404859888 | EPUB | pages: 32 | 5.1 mb
Pedro’s and JoJo’s families are on their way to Katie’s house for Thanksgiving dinner. But they get stuck in a snowstorm, and the Woos’ oven suddenly breaks. Katie wonders what kind of Thanksgiving it will be without sweet potatoes, pie, and most of all, friends.

Free Download Tammie Lyon, "Boo, Katie Woo!"
English | 2010 | ISBN: 1404863664, 140485987X | EPUB | pages: 32 | 5.7 mb
Katie Woo is dressing up like a monster for Halloween. She plans on scaring everyone in the neighborhood. But she is disappointed when everyone knows it is her. Katie can’t seem to trick anyone, and that is the only treat she is interested in.

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Last updated 3/2023
Duration: 1h 13m | Video: .MP4, 1280×720 30 fps | Audio: AAC, 48 kHz, 2ch | Size: 563 MB
Genre: eLearning | Language: English
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